frequently asked Questions
Shipping & Returns
Free shipping in Austria from 65€ & from 85€ EU wide.
Orders placed before 3pm will be dispatched the same day.
Since this is a cosmetic product and cannot be reused in its original packaging for hygiene reasons, the 14-day warranty only applies if the security seal of the original packaging is intact
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Where do you deliver?
We currently deliver mainly to Austria and the EU. If you are from another country and are interested, please contact us and we can certainly send you an order. Unfortunately, this is only possible individually and to a limited extent at the moment.
Why not worldwide?
Unfortunately, we are still too small to be able to deliver worldwide immediately. But with your help, this could change quickly
Everything about oil
Why oil?
I could write a master's thesis on this question, but I will keep it short.
Many products are often advertised with potent oils or active ingredients, but upon closer inspection of the ingredients (INCI), they are actually barely present and the majority is actually just water. We have known for a long time that these active ingredients are much better in a high concentration in a small bottle, which is why our oils are not only very economical and last for a long time, but can also develop their full effect with just one drop.
How do I use the oil?
There are detailed instructions for each product on its product page
But, as a rule of thumb, you should put a few drops on your fingertips and then apply to the skin or hair and massage in. Less is more and you should start with a few drops and work your way up until you have reached your perfect amount.
Important: Test compatibility before using for the first time! To do this, apply a small amount to a small area of skin and leave for at least 24 hours without washing off
What are low waste/refill bottles?
Unfortunately this offer is not yet live but we are working on bringing it to market as soon as possible
In short, it is a system that helps reuse precious violet glass by simply refilling it with easily recyclable amber glass bottles. Good for the environment, good for your wallet.