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Frequently asked questions

Do you still have questions? You'll find answers here!

From the correct use of our oils to ingredients, ordering, and shipping – we answer the most frequently asked questions about The Alpchemist. If your question isn't answered here, please contact us directly.

General questions about The Alpchemist

Questions about philosophy, production and quality standards

Application & Effect

Questions about correct application and integration into your care routine

Ingredients & Formulations

Insight into our highly effective ingredients and why we rely on oil care

Orders & Shipping

Information on delivery, returns and order processing

Your question wasn't there?

Then please write to us and we will get back to you as soon as possible!